Question 1

Which shipping method do you use?

Accepted Answer

We ship via USPS Priority mail. However, we may at our discretion upgrade to another carrier at no charge to the customer.

Question 2

How long after we purchase an item will you ship?

Accepted Answer

Please refer to our shipping rules and for any special notes directly on the item. On average, we ship ready made items within 5-7 days. We currently are shipping from Florida.

Question 3

What is your return policy?

Accepted Answer

Due to the delicate nature of our items, we are unable to refund, return nor exchange. To ensure you have a pleasant shopping experience please feel free to contact us with any inquiries about an item or to request additional pictures. Any return issue will be handled on a case by case basis

Question 4

Are you always available should we have any questions or issues?

Accepted Answer

We will always try to respond within the hour with any inquiries.

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